Hold requests

• Place items on Hold and designate a pick-up location.
• How to place, cancel or suspend Hold requests

Picking up holds

• Wait 1-3 days after receiving notification. Processing time varies depending on the volume of hold requests we’re handling.
• Bring the Library card used to place the Hold request.
• Pick up items on time to avoid a re-shelving fee. Items are held for 8 days.

Renewing

• Renew items online, use the automated telephone system, or get staff assistance.
• Receive an email and/or text message when due dates are approaching.
• Items on Hold for another borrower cannot be renewed.
• If an item is already overdue when you renew it, fines will be charged for the time between loans.
• How to renew

Returning

• Return items to any Library location.
• Items returned within the three day grace period do not accrue fines. More info
• Book return hours

Fines and fees

• List of fines and fees and tips to avoid them.
• Information about overdue, damaged, and lost items.

Loan policies

• List of loan periods, limits, and if items can be renewed or held.