Information Services

Information Services Division

The City of Eugene Information Services Division (ISD) builds and maintains the City of Eugene’s technologies to meet the evolving needs of the community.

The division is comprised of professional and technical staff that excels at managing multiple priorities with a high level of professionalism.

The scope of operations and focus includes:

  • Award-winning technology and services
  • Work on enterprise level solutions from concept to design and execution
  • More than 200 business software systems
  • More than 2 million visits to the City website per year
  • Vibrant and collaborative Community and Regional partnerships
  • Telecommunications franchise management
  • 51 City facilities throughout the community connected by a high-speed fiber optic network
  • Support of city-wide Emergency Operations Center (EOC) and emergency planning
  • A future state that includes Hybrid Cloud, Mobility, and Enterprise Wi-Fi, and an ITIL customer centric model