July 2020 Update
Social Bicycles has exited the bike share business and has ended its service with PeaceHealth Rides Eugene bike share. As a result, the City of Eugene has taken over operations of PeaceHealth Rides.
Thank you for your patience as the City of Eugene, PeaceHealth, and other community partners work to identify a new permanent operator for the bike share system. We will share more information as soon as it’s available. More information can be found in the joint press release.
PeaceHealth Rides Eugene Bike Share
The City of Eugene and partner agencies, Lane Transit District and the University of Oregon, worked together to select Social Bicycles (now JUMP) to deliver equipment and operate the PeaceHealth Rides Eugene bike share system.
PeaceHealth Rides Eugene bike share is sponsored by PeaceHealth and provides a network of 40 bike share stations and 300 bikes, where users can pick up and drop off publicly available bikes for trips across the city. PeaceHealth Rides conveniently and affordably complements other transit options, keeping you healthy and on the go. To get riding, download the app or visit www.PeaceHealthRides.com to sign up for a membership account.
PeaceHealth Rides bikes are smart, with GPS tracking and built-in safety features, so you can ride with confidence. The bikes offer easy-to-use, durable features to get you where you need to go:
- Bikes fit a range of riders and are easy to operate with simple components and adjustable seats
- The step-thru frame makes it comfortable to get on and off the bikes
- The front basket provides a dedicated space for purses, backpacks, and errands
The front and rear lights are always on
A built in u-lock provides flexibility to lock to a hub or any public bike rack
Bikes can be reserved in advance and put on hold if you need to run a quick errand
PeaceHealth Rides FAQ
How does bike share work?
- Most trips are only around 15-20 minutes and 1-3 miles
- Bikes can be returned to any of the 40 self-serve bike share stations, including the original check out location
- Bikes can be returned at a regular bike rack (inside the system boundaries) for a $1 fee
- Bikes can also be returned in any area that contains a "geo-fence" (such as special events including Ducks football games)
- The rental transaction is fully automated and can be done at any of the bike share stations
- Bikes can be reserved in advance and put on hold if you need to run a quick errand
How can I rent a bike?
Bike share users can choose a membership plan that best suits their needs including one-time, monthly, and annual memberships. There are also group pass options for large employers. Members have access to bikes through self-service kiosk locations throughout the community. To get riding download the app or visit www.PeaceHealthRides.com to sign up for a membership account.
Where can I ride?
The system area includes Downtown Eugene, the University of Oregon campus, and portions of the Whiteaker neighborhood. There is also a satellite station with bikes available for use at PeaceHealth RiverBend in Springfield. You can ride the bikes outside the system, but the bikes must always be returned inside the system. Check the PeaceHealth Rides app or website for details on system boundaries.
What forms of payment are accepted?
Most systems require a credit or debit card to become a member and check out a bike. This helps make riders more accountable for all ridership costs and prevents theft.
What if a bike needs repairs?
Bikes are regularly cleaned and inspected for maintenance needs. Users can report any bike issues by pressing the "REPAIR" button on the bike and the fleet team will take care of the rest. Bike features like wide pedals, step through frame and fenders mean you don’t need special gear or clothes and can ride in any weather.
Are theft and vandalism concerns?
PeaceHealth Rides utilizes proprietary parts, including bolts, that resist theft. The bikes also feature real-time GPS so that bikes can be tracked and found if determined to be missing or stolen. Users must use a credit or debit card or their membership number to check out a bike, which creates user accountability. In a study, all existing systems reported less than 1% of bicycles vandalized or stolen.
Who operates bike share?
Social Bikes operates the Eugene bike share system. An advisory board that includes regional partners (City of Eugene, Lane Transit District, University of Oregon) meets quarterly to discuss operations and performance of the bike share system.
How is bike share funded?
The PeaceHealth Rides Eugene bike share system is sponsored by PeaceHealth. The system was originally funded by a $909,066 grant from the Oregon Transportation Commission. An additional $193,000 was transferred from the University of Oregon (Associated Students of the University of Oregon) to the city to ensure provision of bike share stations on the University of Oregon campus. Current operations are primarily funded through a combination of user fees and PeaceHealth sponsorship.
Why bike share for Eugene?
The City of Eugene was interested in a Eugene bike share system as it provides a transportation option that utilizes existing infrastructure, helps to reduce of fossil fuel use for in-town trips, and supports Eugene plans and policies including the Climate Recovery Ordinance and the Transportation Systems Plan (TSP).
Bike share systems are available to all community members, providing a convenient active transportation option for short trips around town. The benefits of bike share include:
- A reduction of personal transportation and health care costs (these items make up over 22% of average U.S. household spending)
- A reduction in car-related carbon emissions (e.g. Denver B-cycle helped avoid 729,783 lbs of CO2 in 2011)
- Providing a healthy commuting alternative (30 minutes of daily exercise can significantly reduce the risk of heart disease)
- Strengthening economic development and increase economic activity (77% of Deco Bike users in Miami were more likely to patronize a business with a bike share station close-by)
- Providing first-mile and last-mile connections to bus transit and can also help relieve the pressure on over-capacity buses during peak hours
What do I need to know to ride safe?
Pro Tip #2 Seat Height: Get Comfy
Pro Tip #3 Lock Like a Pro!
Pro Tip #4 Hold On a Little Longer
Pro Tip #5 Kick It! Please Use the Kickstand
Pro Tip #6 Two Ways to Earn Ride Credits
Pro Tip #7 Gears: Use Them!
Pro Tip #8 Ding Ding- Peace Wave!
Pro Tip #9 Holster That U-Lock!