Business Support

Business Support

(Updated June 4, 2020)


The City of Eugene has created a specialized Business Help Team to assist employers as they seek to keep their businesses afloat by answering questions about financing options, reopening guidelines and other topics. The team is working to be flexible to meet the needs of different businesses as rules change and needs evolve.


City Allows Expanded Café Seating (“Streateries”) to Accommodate Needed Distancing

Local restaurants can now apply for a permit to expand their serving space into the public right of way and parking spaces to increasing capacity while accommodating safe physical distancing. While sidewalk seating was already allowed, this pilot program simplifies the process, eliminates the fee, and makes it possible to spread beyond just the sidewalk. To learn more about acquiring a permit, businesses can contact the City’s Business Help Team at bizhelp@eugene-or.gov. Read the news release announcing the pilot program.

  1. Oregon Rules and Guidance on Reopening
  2. Federal CARES Act & Other Disaster Relief
  3. Layoffs
  4. Resources to Support Ongoing Operations

Lane County Approved for Phase 2 Beginning June 5

Lane County was approved to move into Phase 2 beginning June 5, 2020. In Phase 2, businesses can continue the gradual reopening process, following updated health and safety guidelines. The state has posted guidelines for businesses and community members.


  • Gathering limits will be raised to 50 people indoors, and 100 people outdoors.
  • Indoor and outdoor venues, including theaters and churches, with 6 feet of physical distancing and other measures in place, can reach a COVID-19 occupancy limit of up to 250.
  • Offices can begin reopening and employees can return to workplaces with physical distancing and other measures in place, though remote work is still strongly recommended whenever possible.
  • Increased travel will be allowed throughout Oregon, though staying local is still recommended to prevent overloading county health systems.
  • Restaurants and bars will have curfews extended to midnight.
  • Pools and sports courts will be allowed to reopen under new guidance.
  • Indoor and outdoor activities such as bowling, batting cages, and mini golf, will be allowed to reopen under new guidance.
  • Recreational sports can resume in a limited form, under strict physical distancing guidance.


Phase 2 Guidance

The following guidance builds upon the guidance introduced in Phase 1:



Phase 1 Guidance



Statewide Guidance



Additional Resources

  • Oregon Health Authority offers downloadable signage in multiple languages to post at your business: “Clean hands save lives,” “Going out? Stay apart,” “Do you have these symptoms?” and "Why sign in?"
  • State of Oregon’s website provides the most current information including what types of businesses can open and when, guidelines for reopening businesses, and details about all phases of reopening.


Back to Business Guide

The Eugene and Springfield Area Chambers of Commerce have partnered to provide the new Back to Business Guide, a resource to help businesses navigate the state and county’s new guidelines. The document provides industry-specific, simplified guidelines about preparing a physical space, physical distancing procedures, required safety provisions and best practices, and more. The document will be updated as the State of Oregon and other entities release additional guidance.


Answers to Questions about Bringing Employees Back to Work

The Oregon Employment Department has answers to frequently asked questions from businesses regarding resuming business operations and unemployment insurance benefits.


Commercial Eviction Ban

On April 1, 2020, Governor Brown issued Executive Oregon 20-13, which places a 90-day moratorium on commercial evictions for nonpayment, in light of the impacts on business owners caused by the COVID-19 crisis. This order will help Oregon small businesses stay in their locations without the threat of eviction.