Housing Support
(Updated April 7, 2021)
Below is a list of housing resources for renters, landlords and property managers, and homeowners during the COVID-19 crisis. This list will be updated on a regular basis. Please keep in mind that organizations may take longer to respond than usual.
Also see Utilities and Internet for related resources including energy assistance.
- Resources for Renters
- Resources for Landlords & Property Managers
- Resources for Homeowners
- Mediation & Mental Health Supports to Help Prevent Evictions
- Other Resources
New Statewide Eviction Moratorium
There is a new statewide eviction moratorium (HB 4401) that will last until June 30, 2021. This means that, with limited exceptions, landlords cannot evict renters for nonpayment or without cause until July of 2021.
The protections for renters under the new statewide moratorium are not automatic! To be protected from eviction for nonpayment after December 31, 2020, renters must fill out and sign a sworn declaration of financial hardship and give it to their landlords in order to be protected from eviction. Oregon Law Center has shared a version of this declaration and answers to frequently asked questions.
Resources for Renters
Springfield-Eugene Tenant Association (SETA)
SETA is a nonprofit dedicated to renters’ rights and interests. They accomplish their goals by assisting, educating, and empowering tenants in the Springfield-Eugene area. SETA manages a hotline for renters that is operational: 541-972-3715, online submissions may also be made.- Access the Law (ALT)
ALT is a nonprofit legal services organization assisting and representing community members of modest means. ATL provides quality legal services for working and low-income families and individuals, including landlord tenant law. - Oregon Law Center/Legal Aid of Lane County
The Lane County Legal Aid Office of OLC serves the low-income community throughout Lane County. They accept cases based on priorities that are set through a client needs assessment. While they do intakes on a wide variety of issues, the cases typically handled are related to housing, benefits, family law and issues of domestic violence. The office may be reached by calling 541-485-1017 from 9 a.m. to noon and 1 to 5 p.m. Callers should be prepared to leave a call back number. - City of Eugene Rental Housing Code
The goal of the Rental Housing Code program is to help renters and owners communicate with each other so they can resolve their issues without further City involvement or legal action. A list of rental housing code standards is available. Complaints may be submitted online. Messages may be left by calling 541-682-8282. - DevNW
DevNW is an organization that wants to grow vibrant Northwest communities by empowering the region’s individuals, families, small businesses, and neighborhoods. DevNW has information about financial preparation for COVID-19. They also offer a number of online classes related to financial well-being. - Fair Housing Council of Oregon
The Fair Housing Council of Oregon (FHCO) is a statewide civil rights organization whose mission is to eliminate housing discrimination through access to enforcement and education. FHCO has a statewide hotline for people to call to ask question about, or report housing discrimination. Due to COVID-19, the hotline has been suspended; however, questions and complaints may be submitted online.
Related to Governor Kate Brown’s temporary moratorium preventing residential evictions during COVID-19, there is recognition that landlords and property owners face their own costs if tenants are not able to pay rent. The Governor and her Coronavirus Economic Advisory Council are engaging lenders to find potential solutions and are exploring various state and federal policy options that might be available to provide assistance to borrowers or other options for relief. Oregon Housing and Community Services and the Department of Consumer and Business Services are also pursuing relief options at the direction of the Governor.
- Landlord Compensation Fund
Landlords who are owed rent may apply to the Landlord Compensation Fund, which is a voluntary program that will pay 80% of tenants’ rent debt accrued April 1, 2020 to present (the remaining 20% must be forgiven). You can learn more on Oregon Housing and Community Service's website or sign up for email updates. - Rental Owners Association in Lane County
The Rental Owners Association is a member-based, non-profit organization of residential landlords and property managers in Lane County, offering education and support. A list of vital links that landlords need for their tenants during the COVID-19 crisis is located on the main page of its website. Members receive updates via email as soon as these COVID-19 resources become available. - Oregon Rental Housing Association
The Oregon Rental Housing Association is a statewide organization of those involved in the rental housing industry, working together to safeguard the economic investment of its members, develop and promote high standards, encourage fair and equitable relationship service, promote reasonable laws and regulation, and to link members and association through an effective communication network. If you area a landlord and have renters whose livelihoods are significantly impacted and are financially able to defer rent and waive fees for a period of time, you can access a landlord/tenant deferment Agreement on the Oregon Rental Housing Association website.
Foreclosure and eviction moratorium extension announced February 16, 2021
The U.S. Department of Housing and Urban Development (HUD) announced extensions of the Federal Housing Administration’s (FHA) foreclosure and eviction moratoriums, as well as an extension of the initial start date of a COVID-19 Forbearance. FHA’s foreclosure and eviction moratorium is in effect through June 30, 2021.
HUD urges all homeowners who are able to make their mortgage payments to continue to do so. However, homeowners who need COVID-19 mortgage payment assistance should contact their mortgage servicer immediately or consider contacting a HUD-approved housing counseling agency. Homeowners may also visit HUD’s Coronavirus Relief for Homeowners web page or HUD’s COVID-19 Resources for Native Americans webpage for additional information and resources.
If you anticipate having difficulty paying your mortgage contact your lender or mortgage servicer as soon as possible to see if your mortgage may qualify for federal programs related to COVID-19.
- Fannie Mae and Freddie Mac Extend Foreclosure Moratoriums Through June 30, 2021
The Federal Housing Finance Agency announced that Fannie Mae and Freddie Mac (the Government-Sponsored Enterprises, or GSEs) will extend their respective foreclosure moratoriums on GSE-backed single-family loans until June 30, 2021. - DevNW
DevNW is an organization that wants to grow vibrant Northwest communities by empowering the region’s individuals, families, small businesses, and neighborhoods. DevNW has information about financial preparation for COVID-19. They also offer a number of online classes related to financial well-being, including foreclosure avoidance counseling and mortgage payment assistance. - Oregon Homeownership Stabilization Initiative (OHSI)
OHSI helps Oregonians who have gotten behind on their mortgage or property tax payments because of a change in their financial situation. They also offer support for people who are living on a fixed income or received a default notice on a reverse mortgage. - City of Eugene Emergency Minor Home Repair
A program is available for very low-income homeowners to correct conditions that create an immediate threat to the health and safety of the occupants. This program includes owners of stick-built homes as well as owners of mobile homes located within the city limits or annexed to the city. Staff are operating on an emergency-only basis. - City of Eugene Accessibility Improvement
A program available for very low-income persons with disabilities who are mobile homeowners and tenants of mobile home or stick frame homes located within the city limits or annexed to the city. The program assists with removing architectural barriers and providing accessibility improvements such as ramps. Staff are operating on an emergency-only basis.
CAHOOTS (Crisis Assistance Helping Out On The Streets)
Provides mobile crisis intervention 24/7 in the Eugene-Springfield Metro area. CAHOOTS is dispatched by calling 541-682-5111. Each dispatched mobile team consists of a medic (either a nurse or an EMT) and a crisis worker (who has at least several years’ experience in the mental health field). Landlords and property managers may work with CAHOOTS to stabilize a renter who may be in crisis. CAHOOTS may be able to help provide mediation to help keep your tenant housed. CAHOOTS offers a broad range of services, including but not limited to: crisis counseling, conflict resolution, mediation, housing, first aid, resource referrals.
CAHOOTS is also maintaining a list of COVID-19 resources.
- Community Resources for COVID/Coronavirus Impacts
Lane County & Oregon: This list of resources is the result on ongoing collaborative efforts between The Child Center, PeaceHealth, and other community partners. - 211info
Dial 211 to connect with health and social service organizations. Look online to find resources available in your zip code. - Veteran Resource Navigator Tool
The Oregon Department of Veterans’ Affairs has developed an online tool to help guide veterans and their families in recovery in the wake of the economic crisis caused by COVID-19 and to inform them of any changes to their earned benefits. The tool includes resources that are organized by topic, including Economic, Health, Education, Housing and Food, and other resources. Veterans can also access additional assistance by calling an ODVA Veteran Resource Navigator at 800-692-9666.
If you are aware of additional COVID-19 related housing resources for this page, please email Teresa Kennedy.