Renter Protections Process

On July 11, 2022, City Council passed Ordinance 20670 adopting Renter Protections Phase I. Watch the July 11, 2022 session and Review the Agenda Item Summary and Council Materials.


On August 13, 2022, Ordinance 20670  went into effect and is enforceable. However, City staff recognize that the Tenant Reference Form required by EC 8.425 (12) and the Tenant Educational Materials required by EC 8.425(13) are not yet available. There is no expectation that landlords use a City-provided Tenant Reference Form or provide the Tenant Educational Materials to tenants until those materials are made available by the City. City staff expects to have those materials completed for distribution by the end of September 2022. Once the Tenant Reference Form and Tenant Educational Materials are completed, they will be made available on the City Renter Protections Process and Rental Housing Code websites as well as through the City’s Renter Protections interested parties email list. (To be included in the Renter Protection interested parties email list, please email

 The materials will include:

  • Tenant Reference Form
  • Tenant Educational Materials will include:
    • Rights and obligations of landlords and tenants related to termination of a tenancy
    • Information about the requirements of the City Rental Housing Code

 In September, City staff will also make available the Move-in/Move-Out Form that landlords may choose to use to comply with additional requirements of EC 8.425. 

City Council Updates Renter Protections in the City of Eugene 

The City of Eugene has engaged in a process to review and potentially update renter protections.  Renter protections are broadly defined and can include programs like the City’s Rental Housing Code program, which regulates rental properties in the city by creating minimum habitability standards. Renter protections can also include anti-discrimination protections like the ones found in Eugene’s Human Rights Code.   They can even include rent stabilization and limitations on no-cause evictions like those found in SB  608 (2019).

In July 2022, City Council voted to approve an ordinance and adopted  Phase I of the Renter Protections Roadmap.  Phase I outlined five renter protections that include:

1. Support Services

2. Move-in/out documentation

3. Rental History

4. Information on Renters’ Rights/Landlords’ Obligations

5.  Cap application and screening fees at $10 

For more details about the Phase I ordinance and process, please see below.

Council has directed staff to come back with more information on Renter Protections Phase II by November 2022 and Renter Protections Phase III by March 2023.

To provide comment or be included in the Renter Protection interested parties email list, please email

  1. 2017 - 2019 Renter Protection Work 
  2. Renter Protections Committee 2019-2021
  3. Phase I Renter Protections
  4. FAQ's

In a February 21, 2017, Work Session Council received a presentation from staff about the status of rental housing in Eugene.   

  • Council directed staff to conduct additional research and return with more information at a future work session.
  • Next steps that emerged included working with the Housing Policy Board (HPB) to conduct outreach to renters to better understand rental housing affordability, availability, access, quality, and stability.   

In 2018, the Housing Policy Board formed a task team to learn more about current market conditions affecting renters, and to identify tools and strategies to protect renters and prevent displacement in areas with changing housing market conditions.   

  • The task team created and distributed the Renters’ Experiences Survey and held four listening sessions.   
  • A total of 851 surveys were completed and 112 community members participated in the listening sessions.    
  • In February of 2019 new state legislation (SB 608/ORS 90.427) became effective and did two important things for renters:

    1)   prohibited most no-cause evictions after the first year of occupancy and  

    2) limited how much landlords can increase rent each year.

March 13, 2019, Work Session  Council held a work session to receive the results of the Renters’ Experience Survey and listening sessions along with the status of the Eugene rental market, issues related to rental housing, and state legislation related to renter protections.

  • Council directed staff to come back with more data as well as recommendations on ways to increase rental housing stability, access, and affordability.  
  • The HPB identified the following priorities based on the information gathered through the survey and listening sessions as well as Councilors’ questions and comments:
    1. Consider strategies for increasing tenant and landlord awareness of rights, responsibilities, and resources.
    2. Consider challenges and strategies related to application fees and processes (pet rent, security deposits/refunds, screening, housing navigators).
    3. Consider creation of supports (for deposits, first and last months’ rent) and explore potential programs.
    4. Explore options to addressing housing quality and condition concerns raised through renter survey.
    5. Identify priorities for rental housing data and consider strategies for compiling and analyzing data.