Neighborhood & Community Engagement Liaison

Mural Coleman Center

Employee Status: Regular, non-represented

Initial salary: $61,609.60 - $87,609.60 depending on qualification

Minimum requirements: Bachelor's degree and six months of experience

Posting Expires: INTERNAL APPLICANTS ONLY. First review March 27, 2023

Some of what you'll be doing

You will primarily provide staff support for the City’s 23 Neighborhood Associations (NAs) which are formally recognized by the City of Eugene, and are comprised of volunteer residents organized within specified geographic boundaries who work together on a variety of local issues and projects that affect their neighborhood and the whole Eugene community. Staff support to NAs will include meeting management, supporting decision-making structures, volunteer leadership development, conflict management, and trainings to help NAs do their work effectively.

You will participate in community events and meetings and advise City leadership on NA-specific issues, concerns, and events as well as NA appropriate inclusive policies and programs. Topics where support is provided may include equity and inclusion, hate and bias response, sustainability and climate action, homelessness, community resilience and emergency preparedness, environmental justice, community safety, and more. 

In this role, you will also serve as a technical and program expert supporting the City’s efforts to create a community where everyone is safe, valued, and welcome. You will collaborate with leaders and staff across the organization on programs, policies, and procedures to foster a culture of belonging for all residents and visitors in Eugene. You will support and assist with City projects and engagement efforts and help to support and promote opportunities for Eugene residents to engage in City processes and inform policy decisions via the Neighborhood Associations.

Learn more:

City of Eugene Neighborhood Association Program

City of Eugene Community Engagement Platform


The ideal candidate

The ideal candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications and demonstrate the abilities required to perform the job. 

Women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. If you identify with one of these groups and you are interested in applying, we encourage you to think broadly about your background and skill set for this role. 

Experienced – You may have developed and applied the skills necessary for this position by working at a non-profit, a government agency, an educational institution, doing community organizing or volunteer work.

Experienced in community engagement and/or volunteer management– You have experience in designing and leading community engagement processes and/or supporting the work of volunteer boards and commissions. You know how to coordinate with City staff and community members to establish common goals, working agreements, and project timelines for successful engagement processes. You are comfortable with, or comfortable with learning, a variety of hybrid meeting tools and interfaces.

Educated – You possess a bachelor’s degree in public administration, planning, law, social work, psychology, education, conflict resolution, or in a related field. You understand and know how to apply the concepts of diversity, equity, inclusion, and belonging to work. Relevant professional level experience may be substituted for educational requirements on a year for year basis

A collaboration expert – You know how to work well with staff across departments, how to identify opportunities for improvements, and how to address unintended consequences of decisions, policies, and projects for which you provide consultation. You know how to present criticism in a way that empowers people and move the work towards the desired outcomes.

You cultivate self-awareness and emotional intelligence – You recognize and understand your emotions and the emotions of others and you use this understanding to manage your behavior and relationships. You recognize your individual strengths and weaknesses and work to enhance strengths and improve personally so that you can perform better individually and as part of a team. You are open to, and accepting of, other people’s perspectives and needs and you practice humility by giving others a chance to shine.

A great facilitator – You possess excellent communication skills, both verbal and written. You know how to facilitate the work of volunteer boards and commissions. You have ability to develop and deliver trainings for community members and staff on Diversity/Equity/Inclusion topics, human rights, and inclusive public participation.

Experienced in policy analysis – You know how to analyze existing and proposed policies to identify unintended consequences or barriers with disparate impacts on human rights and social equity. You know how to address the concerns of marginalized communities through the policy-making process and in the context of a Council-Manager format for city government.

Speaking another language, particularly Spanish and Chinese, is also helpful.

  1. Benefits
  2. Supplemental information
  3. Application

Healthcare and wellbeing– The City of Eugene offers an exceptional benefit package. Medical, Dental and Vision Care with options that work for you and your family, including services for transgender individuals. Eugene has the highest score in the Municipal Equality Index, which measures how supportive an organization is of its LGBTQ+ employees. Click here to view information about Total Worker Health. A fitness center and free recreation classes are available to employees.

Belonging – We foster opportunities for employees to contribute to our communities and organizational success in a way that celebrates an inclusive and engaged work environment. Some of the ways in which we create belonging and support staff to bring their whole selves to work is by: training all City staff on concepts of Belonging through a 4- part training (Inclusive Public Service, Respectful workplace, Design for equity, and Leading for Equity); offering additional DEI trainings that allow staff to grow their awareness and practice skills; and offering identity-based affinity groups.

Click the respective link to view a summary of benefits and/or benefit premium rates for non-represented employees.

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