Have your medical or dependent care needs recently changed?
Typically, changes to your FSA accounts may only be made during Open Enrollment or with a qualifying event. However, due to COVID-19, election changes may be made mid-year without a qualifying event for this 2020 plan year. For medical FSAs you may:
- Increase or Decrease your elections
Election changes without a qualifying event must be submitted prior to November 25, 2020 and you cannot decrease your election below the amount already contributed or the amount already reimbursed year to date.
Any change to your dependent care expenses is a qualifying event to start, stop, or make changes to a Dependent Care FSA and does not need to be COVID-19 related.
You can make changes to your Dependent Care FSA within 31 days if:
• You have removed your dependent from care or reduced their attendance for any reason.
• You have recently enrolled your dependent in a qualifying dependent care program for any reason.
• You have recently had changes to your dependent care expenses for any reason.
Changes can be made in PeopleSoft under Employee Self Service - for more information, please see the FSA/TRA Handbook or reach out to the Benefits Staff.
Also, for employees with a 2019 FSA balance, the grace period has been extended through the end of 2020.
- What is an FSA / TRA?
- Contact & Account Info
- Important Information
- FSA Resources
What is an FSA/TRA?
Flexible Spending Accounts (FSA) and Transportation Reimbursement Accounts (TRA) allow you to use pre-tax dollars to pay for certain dependent care, health care, and transportation expenses that you would normally pay for with after-tax dollars. This can mean a significant tax savings on qualified expenses.
You have 30 days from the date you begin working to enroll in this plan, or you may enroll during the annual open enrollment period held in December. To continue participation, you must re-enroll each year.
For FSA/TRA new hire enrollment, within 30 days of hire, log into Employee Self Service in PeopleSoft, select the Benefit Details tile and complete the steps under Benefits Enrollment. For FSA qualifying event changes mid-year, you will create a life event under the Benefit Details tile and for TRA qualifying event changes mid-year, you will need to complete a paper form.
Accessing Your FSA
We recently changed FSA and TRA program administrators from BenefitHelp Solutions (BHS) to PacificSource Administrators (PSA). Claims can still be submitted through June 15, 2020 for any 2019 remaining funds to BHS and all 2020 funds need to be submitted to PSA.
Access your FSA/TRA account, view claim information and submit claims online at https://psa.pacificsource.com/PSA/
PSA Contact Info -
Phone (541) 485-7488 or (800) 422-7038
Fax (800) 575-1109
For info on your 2019 account contact BenefitHelp Solutions (BHS)
- Customer Service 855-378-0197
- Email firstname.lastname@example.org
All regular full and part-time employees are eligible to participate in the FSA/TRA program.
Carefully review the FSA/TRA handbook and the enrollment form for specific regulations.
FSA Health Care Account
Defer money pre-tax to pay for eligible medical, dental, and vision out-of-pocket expenses for you and your qualified dependents.
FSA Dependent Care Account
You can defer money pre-tax for dependent care expenses which are necessary to allow you to work.
Transportation Reimbursement Account (TRA)
With a TRA account, you can pay for certain transportation expenses with before-tax dollars. Expenses must be tax-qualified (allowable deductions or credits under current IRS regulations). Allowable deductions include van pool and parking expenses. The deferrable dollar amounts for each option are on the enrollment form.
"Use it or lose it"
Under IRS rules, any funds remaining in your FSA at the end of the plan year and grace period are forfeited and not allowed to be refunded by the City of Eugene. (Special rules apply to the TRA program).
Once the plan year ends, you have an additional 2 1/2 months to incur healthcare and dependent care expenses that can be submitted for reimbursement under your prior year’s account. This gives you more time to exhaust any funds you may have left at the end of the year. Additional information is available in the FSA Grace Period Q&A.
- FSA Claim Form Opens a New Window.
- TRA Claim Form Opens a New Window.
- FSA Direct Deposit Enrollment Form Opens a New Window.
- FSA Health Care Eligible and Ineligible Expenses Opens a New Window.
- FSA Letter of Medical Necessity Opens a New Window.
- FSA Brochure Opens a New Window.
- FSA/TRA Handbook Opens a New Window.
- AutoPay FAQs Opens a New Window. Opens a New Window.
- Opens a New Window. FSA Benefits Card Brochure Opens a New Window.
- FSA Grace Period Q & A Opens a New Window. Opens a New Window. Opens a New Window.
- PacificSource Administrators website