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The original item was published from 12/19/2016 11:14:00 AM to 12/20/2016 12:00:02 AM.


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Posted on: December 18, 2016

[ARCHIVED] Red Cross Shelter and 211 Help Line Available for Those Without Power

The local American Red Cross will continue to operate a shelter for people affected by widespread power outages in the Eugene area. The Red Cross shelter at Spencer Butte Middle School will remain open for the next several days and possibly longer, if needed. Individuals and families affected by power outages and in need of a warm and safe place to stay, a shower, access to power outlets to charge cell phones, Wi-Fi and snacks may simply show up to the shelter for help.

Spencer Butte Middle School

500 E 43rd Ave, Eugene, OR 97405

Individuals and families affected by power outages and in need of shelter assistance are encouraged to simply show up at the shelter for help. The shelter is open 24 hours.

Community members may call 541-682-5900 for additional information. This number will be on December 18, 2016 from 9:00 a.m. to 5:00 p.m.

If you know of a neighbor or community member who needs help or needs transportation to the shelter please call 541-682-5900 during operating hours.

211 Power Outage Help Line Opens Today

Lane County Emergency Management will be activating a help line at 2-1-1 for people still without power and experiencing a crisis. The help line will give people a number to call to be connected with resources that may assist them with unique needs brought on by the widespread, long-term power outages. The call center will be open Sunday – Wednesday from 9:00 a.m. – 5:00 p.m. The community is asked to help get the word out.


The City encourages people to continue to use caution when outside as some roads and sidewalks may be slick and trees and tree branches may continue to fall. Use extreme caution with downed trees and do not cut trees with power lines or wires in them. It’s difficult to tell when power lines are live. Lines that don’t have power can suddenly be turned on as line crews are out working to restore power.

If you need public works assistance, call Public Works at 541-682-4800. Only call 9-1-1 for immediate life, health and safety emergencies or hazards.

Public Works is working with EWEB to help locate downed power lines. To report a power outage, call EWEB at 844-484-2300.

For those without power, the City also urges taking extra precautions when using alternative power and heat sources during inclement weather. Use only listed and labeled equipment. Never leave such items unattended. Read and follow all manufacturers’ instructions. The use of gas appliances, such as generators, grills and bullet heaters increase the number of carbon monoxide poisoning. Carbon monoxide is known as the “silent killer”, it is an invisible, odorless, tasteless gas. Exposure to carbon monoxide may cause headache, dizziness, fatigue, weakness, nausea, vomiting, impaired vision, loss of consciousness and death. Battery operated carbon monoxide detectors are recommended. Make sure alternative heat sources are approved for indoor use. Pay special attention to clearance and ventilation requirements.

View a full list of power outage safety tips here:

Be A Good Neighbor

The City is encouraging people to be good neighbors. Those who are aware of a neighbor who is without power and may be vulnerable are encouraged to check on their safety and well-being if it is safe to do so. Those without power for an extended period are encouraged to shelter with family or friends who do have power.

Community Resources for Warming

All City of Eugene libraries are available during normal operating hours for warming and cell phone charging.

Egan Warming Centers have been activated for December 18, 2016. The centers are a coalition of community members representing service providers, religious congregations, nonprofit support agencies, social activist communities and local government who have come together to ensure that homeless people in Lane County have a warm and safe place to sleep when temperatures drop below 30 degrees. For the full list of sites that will be active please visit the Egan Warming center website:

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