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The original item was published from 12/21/2016 3:48:41 PM to 12/22/2016 2:08:26 PM.


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Posted on: December 21, 2016

[ARCHIVED] Closure of Power Outage Help Lines and Shelter

Today, December 21, 2016 at 3 p.m. Lane County Emergency Management closed the 211 Call Center and the City of Eugene closed their Emergency Information Line (5900). Both of these lines were activated to respond to power outage crises by helping answer questions and provide critical resources for the community. Based on an assessment of community needs and power restoration progress, the American Red Cross also closed the shelter at Spencer Butte Middle School today at noon.

The 211 and City of Eugene Call Center have not received a significant crisis call since Tuesday morning. By activating the lines, we were able to help several elderly, disabled and medically compromised people during days 4 – 6 of the subfreezing weather. Now that the icy conditions have thawed and the majority of power has been restored, we are looking to the community to seek assistance through friends, family and neighbors. Community members are asked to check on their neighbors and offer aid to anyone still without power until all electricity is restored.

Anyone experiencing an emergency should call 911. Those with urgent needs caused by the ice storm may contact the Red Cross at 1-888-680-1455.

Power outage updates may be found at:


Lane Electric -


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