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The original item was published from 1/24/2017 9:01:00 AM to 1/24/2017 9:02:31 AM.

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Posted on: January 24, 2017

[ARCHIVED] Frequently Asked Questions About the Ice Storm Recovery Process

Front loader picking up storm debris

Frequently Asked Questions:

Public Works Ice Storm Recovery Efforts


Q: When will crews clear the storm debris in front of my house?

A: Public Works is moving through neighborhoods right now, but it’s a slow process. Some streets have more fallen trees and limbs and take longer to clear. With more than 500 miles of city roads, the debris clearing process will take several more months.

Q: What do the caution tape and dots mean on all of the trees throughout the city?

A: Tree scouts continue to assess trees in City parks and along the rights-of-way. When they see a hazard, whether it be a hanging hazard or something more significant, they mark a tree with a white dot and caution tape. This signifies to crews that work needs to be done. This should also warn people to be aware that there is a hazard in the tree and they should use caution.

Q: Will the City come and take care of potential hazards on my neighbor’s private tree?

A: Property owners are responsible for addressing potential hazards to their private trees.  Any branches that could hurt people walking or damage your neighbor’s property should be properly removed.

Q: How long will it take for crews to take care of all of the tree damage and debris?

A: The short answer: spring. This is a very complex problem and Public Works crews have several objectives when it comes to storm clean up. Staff are moving through neighborhoods and picking up storm debris. However, some streets are worse than others. This makes it nearly impossible to produce a schedule and estimate when staff will be in certain neighborhoods. Crews are also addressing tree hazards in City parks and rights-of-way.

Q: When will the City pick up my leaves?

A: Public Works crews are picking up all remaining leaves at the same time they’re picking up the storm debris. If there are still leaves or debris on your street, crews haven’t been by. Because this process could take until mid-March to reach all areas of the city, residents are encouraged to use their yard debris bin to help with the disposal of unwanted leaves. Public Works suspended its leaf delivery program following the ice storm because storm debris had contaminated remaining leaf piles.

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