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The original item was published from 2/28/2019 3:46:19 PM to 2/28/2019 3:47:57 PM.

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Posted on: February 28, 2019

[ARCHIVED] 911 Call Center Staff Very Busy During Storm

Eugene Police Department 911 CenterOur Central Lane 911 Center handles calls throughout central Lane County. When the storm hit earlier this week, staff was extremely busy!


Monday's call volume tells the story. The following table compares February 24, the day before the storm hit, with February 25, the first day of the storm. The number of calls answered more than doubled!


We truly appreciate the work of our call takers and dispatchers.




February 24 - Day Before the StormFebruary 25 - 1st Day of Storm
911 Calls Answered4011,033
Eugene Police Department Non-emergency Line Calls Answered423984


Important Public Information

Wondering who to call about storm-related issues? Remember to only call 9-1-1 for immediate life and safety issues. Call the other numbers below for other needs:

  • Downed trees or road issues in Eugene: Call 541-682-4800 
  • Power outages: Call EWEB at 844-484-230
  • Eugene Police Department Non-emergency line: 541-682-5111
  • Non-emergency inquiries for County residents: Call Lane County's call center for non-emergency inquiries related to winter weather at 541-682-3977 (8 a.m. to 4 p.m.)

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