What do the different complaint classifications mean?
  • Allegation of Criminal Conduct
    • Criminal Investigation typically conducted by another agency
    • Prosecutorial Review (to determine whether prosecution will occur)
    • Administrative Review/Re-classification following close of criminal matter
  • Allegation of Misconduct
    • Complaint alleging serious misconduct/major policy violation
  • Incident Review 
  • Inquiry
    • Question regarding a department policy, procedure, or regulation, or regarding employee conduct that would not qualify as a personnel complaint
    • A complaint may also be classified as an inquiry if it is a service-level complaint, but the Auditor would like additional investigation to determine the underlying facts.
  • Service Complaint
    • Complaint of minor misconduct related to police performance or demeanor, customer service and/or level of police service
  • Policy Complaint
    • Complaint about an EPD policy or procedure (not specific to an employee)
  • Community Impact Case 
    • Complaint alleging excessive force, bias, disparate treatment, or a violation of constitutional rights, which the Auditor recommends and CRB agrees to review as a CIC
    • Procedure set out in subsection (4) of Eugene City Code 2.244

Show All Answers

1. What is a complaint?
2. Who can file a complaint?
3. How long do I have to file a complaint?
4. What if I don’t know which policy may have been violated or simply have a question about something that I saw?
5. What if I don’t have a conduct complaint against any officer, but I don’t like a pattern I see with the police?
6. Do I have to know the officer’s name or badge number?
7. How can I file a complaint?
8. What should I expect after filing a complaint?
9. How can I check on the status of my complaint?
10. What do the different complaint classifications mean?
11. Does it matter whether I file a complaint?
12. Will I have more problems with the police if I file a complaint?
13. Why was my complaint dismissed?
14. Can I file a complaint against an officer who is not with the Eugene Police Department?
15. I have been charged with a crime. Will filing a complaint affect the criminal case against me?