Why was my complaint dismissed?

The closing letter you receive from our office will specify the reason for dismissal. 

Reasons for dismissal can include:

  • Timeliness
    • If your complaint is submitted after the 60-day window (for service-level complaints) or 6-month window (for allegations)
  • Outside Jurisdiction
    •  If your complaint involves anyone other than a Eugene Police department employee
  • Previously Reviewed
    • If your complaint has already been reviewed and closed and you are not sharing any new or relevant information about the incident
  • Employee Not Identifiable
    • If you cannot provide enough information to identify the involved employee
  • Other

Show All Answers

1. What is a complaint?
2. Who can file a complaint?
3. How long do I have to file a complaint?
4. What if I don’t know which policy may have been violated or simply have a question about something that I saw?
5. What if I don’t have a conduct complaint against any officer, but I don’t like a pattern I see with the police?
6. Do I have to know the officer’s name or badge number?
7. How can I file a complaint?
8. What should I expect after filing a complaint?
9. How can I check on the status of my complaint?
10. What do the different complaint classifications mean?
11. Does it matter whether I file a complaint?
12. Will I have more problems with the police if I file a complaint?
13. Why was my complaint dismissed?
14. Can I file a complaint against an officer who is not with the Eugene Police Department?
15. I have been charged with a crime. Will filing a complaint affect the criminal case against me?