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Recreation - Pools - COVID-19

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1. Are the pools open?

Thank you so much for your patience as we work within the Oregon Health Authority Health & Safety Framework. 

 

Amazon Pool is open with limited programs. Closed June 12-13 & 25-27 for swim meets.

Echo Hollow Pool will open with limited programs on June 21.

Sheldon Pool is closed for renovations.

2. When can I reserve pool time?

Monthly Registration Dates

Noon, June 15 for June 20-July 3 activities 

Noon, June 29 for July 4-17 activities

Noon, July 13 for July 18-31 activities 

We will continue with online registration and will be available by phone to support you as needed. If you do not have easy access to internet, please call the Amazon front desk line at 541-682-5350 or Echo Hollow Pool at 541-682-5525.

3. I need help with registration, what do I do?

You may call or stop by the front desk prior to registration and we are more than happy to walk you through it or watch this thorough, step-by-step guide how to register for Aquatics classes. On the day of registration you may also call the Amazon front desk line at 541-682-5350 or Echo Hollow Pool at 541-682-5525. Please be aware there is a high call volume on registration day. 

Amazon Pool and Echo Hollow lobbies will be open to help with in-person registrations. Echo Hollow will only be open June 15 from 11 a.m.-4:30 p.m.

Online registration directions:  

To register, go to GetRec.org/register 

Login  

• If you have registered with us before, you have an account. Please do not create a new account. 
• Forgot your login or not sure if you have an account? Visit our online registration and click "Log In/Create Account," then select "Log In with Email" and select "Forgot Password." If you have an account your login information will be emailed to you. 
• Need to create an account? Visit our online registration and click "Login In/Create Account" then select "Create Your Eug Rec Account." 
• We are here to help and can reset your password, add an email address, etc. Please verify that all contact info is up-to-date. If you can’t register online, we can register you over the phone. Please call Amazon Pool at 541-682-5350 or Echo Hollow Pool at 541-682-5525. 

Choose your activities 

Click Add to cart

Click Checkout 

Follow the checkout prompts. VERY IMPORTANT: don’t forget to hit complete transaction. You are not registered unless you receive a receipt.  You are not registered unless you receive a receipt.

Step-by-step registration guide

4. Do I need to wear a mask?

Mask usage will still be required inside the facility.

5. What is the cost?

Pool Rates  

Anyone entering the facility will be charged admission regardless of whether they will be watching or swimming. 

Youth  (under 18)             $4.50 

Adult   (18+)                         $5 

Seniors(60+)                        $4.50 

Family (up to 5 people)  $15  

Scholarships will apply at 50%

6. What time can I swim? - lap swim, on-your-own fitness and fitness center

The schedule is listed below for June 19-July 3:

Amazon Pool

There are several hour-long sessions for lap swim and on your own fitness.

Lap Swim

M-F      5:30a, 11:30a, 12:30p, 2p, 3p, 4p, 5:30p 

SaSu    11:30a, 12:30p, 2p, 3p, 4p 

On Your Own Fitness

M-F     11:30a, 12:30p, 2p, 3p, 4p, 5:30p

SaSu    11:30a, 12:30p, 2p, 3p, 4p

Instructed Fitness

TuWTh      5:30p

Echo Hollow Pool

Lap  Swim                         

MTuWTh   5:30a, 6:30a, 7:30a, 12p, 5p

F                      5:30a, 6:30a, 7:30a, 9a, 10a, 11a, 12p, 5p 

SaSu              10a, 11a, 12p 

On Your Own Fitness

M-Th      5:30a, 6:30a, 7:30a, 12p

F               5:30a, 9a, 11:30a

Instructed Fitness

M-F     6:30a, 7:30a 

Fitness Center           

M-F      5:30a, 6:30a, 7:30, 9a, 10a, 11a, 12p, 1:30p, 2:30p, 3:30p, 5p, 6p, 7p

SaSu     10a, 11a, 12p, 1:30p, 2:30p, 3:30p 

7. When are swim lesson registrations?

Swim lessons are scheduled to begin at both Amazon Pool and Echo Hollow Pool on June 21 with registration starting June 15 at 12 p.m.

We will have our regular lesson programs with instructors in the pool. Lessons are 30 minutes, 4 classes per week M-Th, choose morning or evening for a 2 week session.  

Amazon Pool Lessons

M-Th   11:40a, 12:15p, 12:50p, 5:30p, 6:05p 

Echo Hollow Lessons

M-Th    9a, 9:35a, 10:10a, 10:45a, 5p, 5:35p, 6:10p

8. What times can I swim with my child?

For our summer season beginning June 21. We will have Rec Swim and Family at Amazon and Echo Hollow Pools.  Registration is required.

Amazon Pool: 

Family Swims                       

TuThFSaSu    11:30-1p 

Rec Swims

M-Su    2-5p

MW      6:45-8:30p

Echo Hollow Pool:             

Family Swims                        

M-F        11:30-1p

F         9:30-11a, 5-6:30p

Rec Swims

M-Su        1:30-4:30p

TuTh        6:30-8:30p

9. How many sessions can I sign up for?

For the June 19-July 3 registration period.

Due to the limited availability and to meet the demand of the community there is a limit of 8 lap and on your own fitness/instructed swims per registration period.   

The limit for family and recreation swims is 6 swims per registration period.  

If there are still open spots you may sign up for more swim starting the Friday after registration.  

10. Can I rent a pool for a celebration?

Unfortunately, we are currently not able to schedule pool rentals of any sort.  Please check back for updates.

11. I hear that current OHA guidelines allow 2 swimmers per lane, what does that mean for your pool?

According to the Outdoor Recreation and Fitness FAQs    

Question 24 - Can swimmers share a lane in a pool? 

It depends on the risk level of the county where the pool is located. In extreme risk counties, limit capacity to one swimmer per lane, unless swimmers are from the same household in which case, they may share a lane. However, swimmers must ensure six (6) feet of physical distance between themselves and swimmers in other lanes. In high, moderate and lower risk counties, yes, more than one swimmer can be in a lane. Pool operators, however, are required to design and implement a plan so that individuals enter and exit the pool on opposite ends and maintain the required physical distance of at least six (6) feet between one another when swimming in the same lane, except for briefly passing in the lane. Pool operators are required to prohibit the gathering of people within the facility, including at the ends of lanes. 

If Lane County is in low, moderate or high risk levels then our lanes will be for up to two swimmers per lane on a first come, first served basis. We cannot guaranty shared lanes with household members or friends.  Swimmers will split lanes and enter on opposite side of the pool. 

For on your own fitness participants at Amazon Pool you will need to reserve "Deep Water” time during the designated “on your own fitness” times. Up to 6 on your own fitness participants can register to work out in the deep end of Amazon Pool.

12. How do I cancel a reservation?

You will need to call Amazon Pool at 541-682-5350. Please be aware that for a full refund and/or credit we need at least 7 days before the start of the class per the recreation refund policy. We highly encourage calling ahead to provide opportunities for others.

13. What do I do if I am waitlisted for pool time?

You will be contacted by 5 pm the day before the swim if a waitlist spot becomes available. We will no longer call day-of.

At 10 minutes after any given swim, we will allow walk-ins to purchase swims that have not been checked in for. There is no guarantee that space will become available, this is first-come, first-served and the swim is full price. We will not allow waiting inside the lobby. Please wait outside the facility with appropriate physical distance from others or wait in your car.

14. Am I able to use my Rec Scholarship to reserve my pool time?

Pool reservation qualifies for scholarship use. The new scholarship application became available November 1. You are able to complete the application online here. All scholarship will be applied at 50%.

15. Are there penalties for no-call, no show participants?

Currently, the penalty for a no-call, no show is the loss of the registration fee. We will not block anyone from registration or fine them more than the registration fee.

16. What happens to reserved lane space for no-call, no show participants?

If registered participants have not checked in within 10 minutes of their reservation time (in person or by phone to let us know they are running late) we will start accepting walk-ins for available lanes. The full registration fee is still applicable.

17. Is my membership still valid?

We have decided not to use membership passes this summer. All 30 day passes that were cut short due to the closure will be credited to your account. We will be refunding pro-rated 10 visit passes upon request. These credits can be used towards lane reservations.

Renew Active and Silver & Fit members will need to reserve a lane but will have a discount applied to the transaction.

18. Are locker rooms/showers available?

Showers

Per current OHA guidelines showers will  be available, however there are limited availability so please plan accordingly. We ask that you limit your lock room time to no more than 10 minutes to let staff thoroughly clean between swim sessions.  

Locker Rooms

We recommend coming to the pool ready to swim no earlier than 5-10 minutes before your schedule time. Lockers usage in the locker rooms will not be available. Patrons are asked to bring your belongings on the pool deck. You will need to leave the facility within 5-10 minutes of your reservation time ending.

19. Am I able to share a lane with a member of my household?

As Lane County risk level allows swim lanes will be able to have up to 2 people per lane, regardless of household status.

20. Is the hot tub available at Amazon Pool?

Hot tub use is only available during your reservation time, only one person or household at a time. Please limit your time to no more than 5 minutes so others may also use the hot tub.

21. Do I still need a participant card even though I have a membership card?

Yes. Participant cards are a new Recreation wide requirement that will be needed for pool time reservations. If you have an existing membership card, we will apply the same barcode to your participant card and no new card will be needed.

Get Your Participant Card