What do I do if I am waitlisted for pool time?

You will be contacted by 5 pm the day before the swim if a waitlist spot becomes available. We will no longer call day-of.

At 10 minutes after any given swim, we will allow walk-ins to purchase swims that have not been checked in for. There is no guarantee that space will become available, this is first-come, first-served and the swim is full price. We will not allow waiting inside the lobby. Please wait outside the facility with appropriate physical distance from others or wait in your car.

Show All Answers

1. Are the pools open?
2. When can I reserve pool time?
3. I need help with registration, what do I do?
4. What time can I swim? - lap swim, on-your-own fitness and fitness center
5. When do swim lesson registrations start?
6. What times can I swim with my child?
7. How many sessions can I sign up for?
8. How do I cancel a reservation?
9. What do I do if I am waitlisted for pool time?
10. Are there penalties for no-call, no show participants?
11. What happens to reserved lane space for no-call, no show participants?
12. Do I need to wear a mask?
13. Are locker rooms/showers available?
14. Is my membership still valid?
15. Do I still need a participant card even though I have a membership card?
16. Am I able to share a lane with a member of my household?
17. Is the hot tub available at Amazon Pool?
18. Am I able to use my Rec Scholarship to reserve my pool time?