How do I cancel a reservation?

You will need to call Amazon Pool at 541-682-5350. Please be aware that for a full refund and/or credit we need at least 7 days before the start of the class per the recreation refund policy. We highly encourage calling ahead to provide opportunities for others.

Show All Answers

1. Are the pools open?
2. When can I reserve pool time?
3. I need help with registration, what do I do?
4. What time can I swim? - lap swim, on-your-own fitness and fitness center
5. When do swim lesson registrations start?
6. What times can I swim with my child?
7. How many sessions can I sign up for?
8. How do I cancel a reservation?
9. What do I do if I am waitlisted for pool time?
10. Are there penalties for no-call, no show participants?
11. What happens to reserved lane space for no-call, no show participants?
12. Do I need to wear a mask?
13. Are locker rooms/showers available?
14. Is my membership still valid?
15. Do I still need a participant card even though I have a membership card?
16. Am I able to share a lane with a member of my household?
17. Is the hot tub available at Amazon Pool?
18. Am I able to use my Rec Scholarship to reserve my pool time?