How do I cancel a reservation?

You will need to call Amazon Pool at 541-682-5350. Please be aware that for a full refund and/or credit we need at least 7 days before the start of the class per the recreation refund policy. We highly encourage calling ahead to provide opportunities for others.

Show All Answers

1. Are the pools open?
2. When can I reserve pool time?
3. I need help with registration, what do I do?
4. Do I need to wear a mask?
5. What is the cost?
6. What time can I swim? - lap swim, on-your-own fitness and fitness center
7. When are swim lesson registrations?
8. What times can I swim with my child?
9. How many sessions can I sign up for?
10. Can I rent a pool for a celebration?
11. I hear that current OHA guidelines allow 2 swimmers per lane, what does that mean for your pool?
12. How do I cancel a reservation?
13. What do I do if I am waitlisted for pool time?
14. Am I able to use my Rec Scholarship to reserve my pool time?
15. Are there penalties for no-call, no show participants?
16. What happens to reserved lane space for no-call, no show participants?
17. Is my membership still valid?
18. Are locker rooms/showers available?
19. Am I able to share a lane with a member of my household?
20. Is the hot tub available at Amazon Pool?
21. Do I still need a participant card even though I have a membership card?