In accordance with the ADA, the City of Eugene has an established complaint process for Accessibility matters pertaining to programs, events, facilities, and services of the City of Eugene. If you have a complaint or concern pertaining to a City service, program, or facility, please contact the Office of Human Rights & Neighborhood Involvement at 541-682-5177. You may also lodge a complaint or concern online, or in person in our office c/o HRNI, 99 W. 10th Ave., Suite 116, Eugene, OR 97401
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